Privacy policy
Last updated: June 22, 2026
Aqora operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a smooth and personalized shopping experience (the "Services").
This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or communicate with us.
Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read and understood the collection, use, and disclosure of your information as described in this Privacy Policy.
Personal Information We Collect or Process
When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you.
Depending on how you interact with Aqora, we may collect the following information:
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Contact details including your name, shipping address, billing address, email address, and phone number.
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Payment information including payment method details, transaction information, and payment confirmations.
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Account information including login details, preferences, and settings.
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Order information including products viewed, added to cart, purchased, returned, exchanged, or cancelled.
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Communications with us, such as customer support messages or inquiries.
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Device information including browser type, IP address, device information, and network details.
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Usage information regarding how you interact with our website.
How We Collect Personal Information
We may collect personal information from:
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Directly from you when you create an account, place an order, contact us, or use our services.
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Automatically through cookies and similar technologies when you browse our website.
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From service providers that help us operate our store.
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From third-party partners where permitted.
How We Use Your Personal Information
We may use your information to:
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Process and fulfill your orders.
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Process payments and prevent fraudulent transactions.
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Arrange shipping and delivery.
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Provide customer support.
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Improve our products, services, and website experience.
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Send updates, offers, and marketing communications when permitted.
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Manage returns, refunds, and exchanges.
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Maintain website security.
How We Share Your Personal Information
We may share your information with trusted third parties that help us operate Aqora, including:
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Payment providers to securely process transactions.
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Shipping and fulfillment providers to deliver your orders.
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Customer service and technology providers that help us operate our services.
These providers only receive the information necessary to perform their services.
Cookies and Tracking Technologies
Aqora uses cookies and similar technologies to improve your browsing experience, remember preferences, analyze website traffic, and provide relevant content and advertising.
You can manage cookie settings through your browser settings.
Third-Party Websites
Our website may contain links to third-party websites. Aqora is not responsible for the privacy practices, security, or content of external websites.
We recommend reviewing their privacy policies before providing personal information.
Children's Privacy
Aqora is not intended for children under the age of majority in their location.
We do not knowingly collect personal information from children.
If you believe a child has provided personal information, please contact us so we can remove it.
Security of Your Information
We take reasonable measures to protect your personal information.
However, no online service can guarantee complete security.
Your Rights
Depending on your location, you may have rights regarding your personal information, including:
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Accessing the information we hold about you.
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Requesting correction of inaccurate information.
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Requesting deletion of your information.
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Opting out of certain marketing communications.
To exercise your rights, contact us using the details below.
International Data Transfers
Your information may be processed outside your country through trusted service providers involved in payment processing, shipping, analytics, and website operations.
We take appropriate measures to ensure your information remains protected.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our services, legal requirements, or business practices.
The updated version will always be posted on this page with the updated date.
Contact
If you have any questions about this Privacy Policy or how Aqora handles your personal information, you can contact us at: