Shipping policy
Thank you for shopping with Aqora.
Order Processing Time
All orders are processed within 1–3 business days after payment is confirmed.
Orders are not processed or shipped on weekends or holidays.
Shipping Time
We offer free standard shipping on all orders.
Estimated delivery time is 7–14 business days, depending on your location and shipping conditions.
Shipping times may vary due to factors outside our control, including customs delays, carrier issues, weather conditions, or high-demand periods.
Shipping Locations
We currently ship to the following regions:
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United States
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Canada
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Australia
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Europe
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United Kingdom
If your country is not available at checkout, we currently do not ship to your location.
Order Tracking
Once your order has been shipped, you will receive a shipping confirmation email with tracking information (if available).
Please allow 2–5 business days for tracking updates to appear.
Delayed or Lost Packages
While we do our best to ensure timely delivery, Aqora is not responsible for delays caused by shipping carriers, customs, or circumstances outside our control.
If your order has not arrived within 30 business days, please contact us at:
We will assist you with your order.
Incorrect Shipping Information
Please make sure your shipping address is correct before placing your order.
Aqora is not responsible for orders shipped to incorrect addresses provided by the customer.
Contact Us
If you have any questions regarding shipping, please contact us at: